Arcadia Clothing Boutique

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Terms

Orders & Shipping:

When you are ready to complete your sale, select, "Checkout."  We use a secure online shopping cart to process orders and accept payment through Paypal.

Sales Tax: 

PA State Residents will be charged 7% sales tax upon checkout on accessories only.

Shipping Costs:

Orders within the U.S. will be shipped via UPS ground mail with delivery confirmation. Shipping costs are calculated upon checkout using a postal calculator based on weight and destination. Please allow 3-10 days for your order to arrive. We generally ship orders out Tuesday through Friday. Once your order is processed, you will receive a confirmation email. We are not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events. Overnight and International shipments are available on a case-by-case basis. Please contact us before placing an order.

Return / Exchange Policy:

If you are not completely satisfied with your Arcadia Boutique online purchase, you can send it back to us for exchange or store credit only. Sale merchandise and hosiery are Final Sale. No exchanges or returns will be accepted on these items. Please contact us within 5 days of receiving your order at info@arcadiaboutique.com to confirm your intention to return and receive your Return #. Returns made without prior notification will not be processed. Returns received after 12 days may be subject to a 40% restocking fee.

All merchandise returned must be unworn, unwashed, with the price tags intact.

Now here's the good part. Arcadia Boutique offers FREE RETURNS! We'll email you a UPS shipping label with your return confirmation. You just print it out and tape it to your package! It's very easy. We will not reimburse for shipping if you decide to take return shipping into your own hands, so wait for that confirmation email!

Exchanges/Returns are processed within 12 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/returns are processed. If you aren't exchanging your goods we will issue you an Arcadia credit that you can use at a later time.

In case merchandise is not available for exchange, you will be reimbursed. We will refund your account for the purchase price of the merchandise minus shipping costs. We do not refund original shipping costs. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise.

We have the right to deny credit if the merchandise returned does not meet our return policy requirements.

Returns and Exchanges Procedure:

Print your confirmation email and include it with your package. Pack and securely seal the merchandise in the original package if possible. Please write your return # very visibly on the outside of the package. Returns will not be accepted without a return # from Arcadia.

Arcadia takes your privacy seriously. Arcadia will not sell, trade, or rent your information to anyone. Arcadia Online collects personal information when you shop and register with us. This information will be used to inform you of new products, sample sales, or updates on our site.

When you place an order at Arcadia Online, we ask for your name, email address, phone number, billing address, shipping address, and credit card number. We use this information to fulfill our order and to communicate with you about it. Arcadia uses your information for three general purposes: to fulfill the orders and request for certain products and services you placed with us, to contact you about specials and new products and to understand the shopping habits of our customers to better serve them in the future.

We DO NOT RELEASE any information about you to other companies. To have your name removed from this list, please send email to info@arcadiaboutique. Please provide us with the exact email address you used to register or to order with us and we will make sure your name and address is removed from the list. When you visit the shop at arcadiaboutique.com, we do not collect your name, email or any other personal information until you register or place and order with us.

 

Cheers and happy shopping!