Hours: Tues, Wed, Fri 12-6:30
Thurs 12-7:30 | Sat 11-6:30 | Sun 11-5
819 N. 2nd Street
Philadelphia, PA 19123
P: 215.667.8099
Return / Exchange Policy:
If you are not completely satisfied with your Arcadia Boutique online purchase, you can send it back to us for exchange or store credit only. Intimate apparel and hosiery are Final Sale. No exchanges or returns will be accepted on these items. Please contact us within 5 days of receiving your order at info@arcadiaboutique.com to confirm your intention to return and receive your Return #. Returns made without prior notification will not be processed. Returns received after 12 days may be subject to a 40% restocking fee. We will not accept any returns after 30 days.
All merchandise returned must be unworn, unwashed, with the price tags intact.
Now here's the good part. Arcadia Boutique offers FREE RETURNS! We'll email you a UPS shipping label with your return confirmation. You just print it out and tape it to your package! It's very easy. We will not reimburse for shipping if you decide to take return shipping into your own hands, so wait for that confirmation email!
Exchanges/Returns are processed within 12 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/returns are processed. If you aren't exchanging your goods we will issue you an Arcadia credit that you can use at a later time.
In case merchandise is not available for exchange, you will be reimbursed. We will refund your account for the purchase price of the merchandise minus shipping costs. We do not refund original shipping costs. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise.
We have the right to deny credit if the merchandise returned does not meet our return policy requirements.
Returns and Exchanges Procedure:
Print your confirmation email and include it with your package. Pack and securely seal the merchandise in the original package if possible. Please write your return # very visibly on the outside of the package. Returns will not be accepted without a return # from Arcadia.
Arcadia takes your privacy seriously. Arcadia will not sell, trade, or rent your information to anyone. Arcadia Online collects personal information when you shop and register with us. This information will be used to inform you of new products, sample sales, or updates on our site.